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The best operations are the ones you never notice.

When administrative work is built well, meetings start on time, decisions have the information behind them, and nothing important slips. When it isn't, everyone feels it, and no one can quite name why. I've spent my career on that invisible layer: the systems, workflows, and coordination that carry an organization's work from intention to done.

MEET EBONY

Ebony Adomanis is the founder of Ebony Adomanis Consulting and the creator of the ALIGNED™ Operational Methodology. Her practice, Administrative Operational Design, is built on one conviction: administrative work is infrastructure, not overhead.

For nearly 30 years, Ebony has worked inside the systems that keep organizations running. She began in payroll and accounts payable at a county workforce development center, then built her career across hospitality, property management, nonprofit work, higher education, a national engineering firm, and professional sports with the Washington Commanders.

THE THROUGHLINE

Everywhere she went, she saw the same thing. The problems leaders called people problems were almost always design problems. Work moved because certain people carried it. Processes lived in someone's head instead of in the system. Capable professionals absorbed the strain of structures that were never built to hold them.

That pattern became the work. Ebony helps COOs, Chiefs of Staff, and senior administrative leaders see how work actually moves, name the friction they have been feeling but could not quite explain, and redesign the Operating Structure underneath it. Her accounting background gives her a lens many operations consultants do not bring: she reads every workflow for what it costs, where the risk sits, and what happens to continuity when someone leaves.

Ebony is a pattern reader first and an architect second. She starts by listening to the people who do the work, because a workaround is evidence of where a system stopped serving them. She assumes people are doing their best with the system they have, and she designs from there.

CREDENTIALS AND RECOGNITION

  • Certified Administrative Professional (CAP), IAAP 

  • Certified Associate in Project Management (CAPM®), Project Management Institute

  • Professional Administrative Certification of Excellence (PACE), ASAP

  • B.S., Business Administration (Organizational Leadership), Southern New Hampshire University

  • A.A.S., Hospitality and Tourism (Meeting and Event Planning), Sinclair Community College

  • 2026 ASAP Advisory Council of Subject Matter Experts

  • 2026 Braindate Ambassador, Administrative Professionals Conference (APC)

  • 2025 Advisory Board Member, Administrative Professionals Conference and Admin Awards, DC and Mid-Atlantic Region

  • Commissioned Virginia Notary Public

BEYOND THE WORK

Ebony is the founder of #AdminOnPurpose™, a movement that gives administrative professionals language for the strategic work they already do. She serves as Director of New Member Services for JordanCon, where she welcomes first-time attendees into a community of more than 1,000 people each year. She writes her own publication, Y'all Know What?, has written for the American Society of Administrative Professionals (ASAP), and is based in Northern Virginia.

Ready to see how work actually moves in your organization? Schedule a conversation.

Structure Before Strain.

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